Delivery Information

When is my order processed?
All orders are processed within one business day from when they are received. Your credit card is charged via PayPal or via our vendor's means. Please see their processing information for their policies. 

What delivery methods are available?

We normally ship via the United States Postal System. Overnight (next business day), 2nd Day (2 business days) and Express delivery (3-5 business days) is available for most items within the contiguous United States for an additional cost along with UPS and FedEx.

What will it cost me in the way of delivery charges? What is included in your Delivery charge?

Delivery Charges for U.S. orders will be calculated automatically when you proceed to the checkout on our site.

When will I receive my order?
For most in-stock items delivered within the contiguous United States, expect to receive your order within 7 business days, depending on your delivery area. Orders for rush delivery are shipped the same day if received by 11:00 AM Central time. Some items are shipped directly from the manufacturer (these items are noted on the product page) and may take up to 6 weeks for delivery.

How do I check the status of my order or contact you if I have a question about my order?
If you have any question about your order, including order status, call us at 1-815-314-4628 or email us at Please include your name, address, and order confirmation number in addition to your question so that we may assist you as quickly as possible.

Do you ship internationally? does not ship internationally. However, if ordering through our vendors, they may ship internationally. Please consult their shipping policies for further details. If you have any questions about placing an international order, call us at 1-815-314-4628 (country code 001).